Privacy Policy

This Privacy Policy explains how American Reliable Construction & Remodeling ("we", "us", "our") collects, uses, and protects information you provide through our website at americanreliablela.com and when you contact us about our services. We are a California licensed general contractor (CSLB License #1155602) located at 15260 Ventura Blvd, Sherman Oaks, CA 91403.

Information We Collect

When you submit a contact or estimate request through our website, we collect the information you voluntarily provide, which typically includes:

• Your name
• Phone number
• Email address
• A description of your project or inquiry
• Date and time of submission

Our website may also automatically collect standard technical information such as browser type, device type, referring URL, and general location, through cookies and standard server logs. We do not knowingly collect information from children under 13.

How We Use Your Information

• To respond to your inquiry and provide a free estimate
• To schedule appointments and communicate about your project
• To send project-related updates, quotes, and invoices
• To improve our website and services
• To comply with legal, tax, and licensing obligations

We do not sell or rent your personal information to third parties.

Third-Party Service Providers

To operate the website and respond to inquiries, we use a limited number of service providers that process information on our behalf, including:

• EmailJS — to deliver contact-form submissions to our team by email.
• Supabase — to securely store lead submissions in our backend database.
• Website hosting and analytics providers — for site delivery and basic usage measurement.

These providers are contractually required to protect your information and use it only for the services they provide to us.

Data Retention

We retain contact and project information for as long as reasonably necessary to respond to your inquiry, complete our work, and comply with legal and record-keeping obligations. You may request deletion of your information at any time (see below).

Your California Privacy Rights

California residents have rights under the California Consumer Privacy Act (CCPA) including the right to know what personal information we hold about you, the right to request deletion, the right to correct inaccurate information, and the right not to be discriminated against for exercising these rights. To make a request, contact us using the information below.

Cookies

Our website uses cookies and similar technologies for essential functionality and basic analytics. You can disable cookies in your browser settings, though some parts of the site may not function correctly.

Security

We use commercially reasonable administrative, technical, and physical safeguards to protect the information you provide. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Communications & SMS/Call Consent

By submitting your phone number through our contact form, you consent to being contacted by our team by phone or email regarding your inquiry. You can opt out of further communications at any time by replying "STOP" to a text message or asking us by email or phone.

SMS/Text Messaging

If you check the optional SMS consent box on our contact/estimate form, you agree to receive text messages from American Reliable Construction & Remodeling, Inc. at the phone number you provided. These messages may include:

• Appointment confirmations and reminders
• Customer care messages
• Project and account notifications
• Occasional promotional offers

Mobile phone numbers and SMS opt-in consent are never sold, rented, or shared with third parties or affiliates for marketing purposes. SMS consent is optional and is not a condition of purchase.

Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any text message, or reply HELP for help. You may also contact us by phone or email using the information below. For complete SMS program terms, see our SMS Terms & Conditions.

Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top of this page will reflect the most recent changes.

Contact Us

To ask questions, exercise your privacy rights, or request deletion of your information, contact us:

American Reliable Construction & Remodeling
15260 Ventura Blvd #1200, Sherman Oaks, CA 91403
Phone: (877) 702-6180
Email: info@americanreliablela.com
CSLB License #1155602